PRIVACY POLICY

 

Welcome!

Thank you for visiting our web site (the "Site"). Tenacious Holdings, Inc. is committed to protecting the privacy of your personal information. This privacy policy tells you how we use personal information collected at this Site. Please read this Privacy Policy carefully before using the Site or submitting any personal information. By using the Site, you are accepting the practices described in this Privacy Policy.

Personal Information

When you purchase product on this Site you may share information that is unique to you; such as your name, company name, postal address, e-mail address, phone number and credit card information (“Personal Information”). We may request your credit card information for shipping, billing, and credit card validation purposes. We ask for this informatinon in order to deliver requested products or respond to your questions. If you communicate with us by e-mail or complete online forms, we may require Personal Information that personally identifies you. Tenacious Holdings may also request your e-mail or mailing address so we may contact you for additional information or respond to your request for information.

Cookie/Tracking Technology

The Site may use cookies and tracking technologies depending on the features offered. Cookies and tracking technologies are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technologies, however, if you previously provided personally identifiable information, cookies may be tied to such information.

Use of Personal Information

We may use Personal Information to send you information about our products or promotional material from time to time, or to contact you when necessary. We use your Personal Information to complete your orders, customize your experience on the Site, or display content that we think might interest you. If you opted into a mailing list, we may send e-mail notices to you. We may user your e-mail address to the extent necessary to follow up on specific questions requiring information from our business partners. We may use nonidentifying and aggregate information to better design our Site and to share with service providers.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted and required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your Personal Information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. This Site meets current standards regarding data security including data encryption and special database security measures. All emails and newsletters from this site allow you to opt out of further mailings.


Tenacious Holdings does not assume any liability for lost or stolen credit card data or for fraudulent charges to your credit card. It is your sole responsibility to protect your user name, password and credit card numbers to ensure use only as authorized by you.

Links to Third-Party Web Sites

The Site may contain links to other web sites. Tenacious Holdings is not responsible for the privacy practices or the content of such web sites. We have no control over the use of such web sites and you should exercise caution when deciding to disclose any Personal Information on these web sites.

Changes, Updates and Modifications to this Privacy Policy

Tenacious Holdings reserves the right, at any time and without notice, to change, update, or modify this Privacy Policy, by posting such change, update, or modification on the Site. Any change, update, or modification will be effective immediately upon posting on the Site. Changes, updates, and modifications to the Web site Terms and Conditions of Use Agreement and the Privacy Policy will continue to govern your use of the Site even if you do not receive notice of the change, update, or modification.

Privacy Contact information

If you have any questions, concerns, or comments about our privacy policy please contact us:


  • By E-Mail: support@ergodyne.com
  • By Phone: 800-225-8238 or 651-642-9889